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CHC52021 Diploma of
Community Services
Course Duration
104 weeks
Delivery Mode
Face-to-Face 2.5 days per week (20 hours)
Level
Cert V
Course Overview
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centered services to individuals, groups, and communities.
At this level, workers have specialized skills in community services and work autonomously under broad directions from senior management. Workers usually provide direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
This course includes a work placement of 200 hours to be completed within the course duration.
Aims and Learning Outcome
This course is aimed at;
Developing and enhancing existing knowledge and skills in direct service work and client support in residential and community settings
Developing skills to plan and deliver programs and services that meet various needs of individuals and families in a leadership capacity
Developing and implementing policies, procedures, and practice required for effective case management
Developing aspects of holistic approach to client needs
Unit of Competency:
Core – 12 Units
CHCCCS004: Assess co-existing needs
CHCCCS007: Develop and implement service programs
CHCCCS019: Recognize and respond to crisis situations
CHCCSM013: Facilitate and review case management
CHCDEV005: Analyze impacts of sociological factors on clients in community work and services
CHCDFV001: Recognize and respond appropriately to domestic and family violence
CHCDIV001: Work with diverse people
CHCDIV002: Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003: Manage legal and ethical compliance
CHCMGT005: Facilitate workplace debriefing and support processes
CHCPRP003: Reflect on and improve own professional practice
HLTWHS003: Maintain work health and safety
Elective – 8 Units
CHCCSM009: Facilitate goal-directed planning
CHCCSM010: Implement case management practice
CHCCSM012: Coordinate complex case requirements
CHCCSM014: Provide case management supervision
CHCCSM015: Undertake case management in a child protection framework
CHCCSM016: Undertake advanced assessments
CHCCDE023: Develop and deliver community projects
CHCCDE025: Develop and support community leadership
*** Note that elective units may differ from Education providers to other Education providers.
Career Pathway
This qualification enables the student to seek employment in the following job roles:
Community services worker
Case manager
Family support worker
Client services manager
Community development officer
Service manager and/or program coordinator
Please note Recognition of Prior Learning (RPL) for this course is also available.
Course Duration
This CHC52021 Diploma of Community Services is delivered over a period of 104 weeks, including the work 24 weeks including holidays
Target Audience
This leadership-focused course is aimed at candidates wishing to enhance their careers in a leadership role within community services or to pursue higher studies.
Students with relevant certificate courses to progress to this qualification as a pathway. Based on enrolling student profiles and prior learning, education providers shall endeavor to group students with similar profiles and provide learning support to students as part of its student support.
International students on student Visa
Year 12 Academic Level or School leavers with secondary or above academic level
Student enrolling in this in this course as part of package/pathway courses (e.g. CHC33021 Leading to CHC43015 and CHC52021)
Current care givers who want to formalize their experience and base knowledge and higher education aspirations/goals.
Entry Requirements
To enroll in this course, students must:
Be 18 years or older at the time of commencement
Have successfully completed Year 12 or equivalent.
Provide evidence of English proficiency (e.g., IELTS 6.0 or equivalent).
Hold a valid USI (Unique Student Identifier).
Pre-Enrolment Requirements
All students must complete a Language, Literacy, and Numeracy (LLN) test prior to enrolment. The test assesses your foundational skills in learning, reading, writing, oral communication, and numeracy at ACSF Level 3. This test helps us identify if additional learning support is required
Learning – Level 3,
Reading – Level 3,
Writing – Level 3,
Oral Communication – Level 3
Numeracy – Level 3
Required Documents for Enrolment
National Police Clearance (WA)
NDIS Screening Check
Proof of Identity (e.g., passport, driver's license, birth certificate
Proof of Covid-19 Vaccination
Academic Documents
Passport-size photo
Emergency contact details
Proof of Visa (for international students)
Documentary requirement for work placement Access
a. National Police Clearance (WA
b. National Disability Insurance Scheme (NDIS) Screening Check
c. NDIS Workers training Certificate (i) Worker orientation Module (ii) Supporting Effective Communication Module (iii) Supporting Safe and Enjoyable Meals (iv) New Worker NDIS Induction Module
d. Evidence of Flu vaccination
e. International COVID-19 Vaccination Certificate – Australian Government
f. Infection Control Certificate
g. Hand Hygiene Certificate
h. Manual Handling Certificate
i. Medication Competency Certificate
h. Signed Statutory Declaration Form
Delivery Method
Face-to-Face 2.5 days per week (20 hours per week)
Academic Pathway
On successful completion of CHC52021 Diploma of Community Services, students may pursue further study opportunities by enrolling in a higher-level management course
A convenient way to build your employability skills and advance your career
Get in Touch
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